We should receive claims by the last working day of each month. Payments are made on or around the 20th of the following month.
Forms should be posted in the special envelopes provided or can be delivered by hand. You do not need to include any submission sheets.
Please do not attach anything to the forms, for example staples or paper clips, as this may delay payment. Any letters or other notes should be sent to us under separate cover and marked for the attention of Customer Administration.
Further information is provided in Tips on Form Filling.
After the claim has been processed, the funds due to you will be transferred to your bank account, via Bankers Automated Clearing System (BACS). You will be sent a payment schedule containing details of your payment. The schedule also gives information on future dates for submission of claim forms.
If you're looking for information about dentists and the NHS services they provide, visit the Public section of this web site.