Health Professionals
Duplicate claims
For duplicate general ophthalmic services (GOS) claims, where there is no trace of submission of the original claim or where the original claim may be lost, we will not accept duplicate GOS 1, GOS 3 or GOS 4 claims after one year from the completion of treatment.
Submitting claims
We should receive claims by the last working day of the month. Payments are made on or around the 24th of the following month.
Forms should be posted in the special envelopes provided or can be delivered by hand. You do not need to include any submission sheets.
Do not attach anything to the forms, for example staples or paper clips, as this may delay payment. Any letters or other notes should be sent to us under separate cover and marked for the attention of the ophthalmic team.
Further information is provided on making ophthalmic claims and also tips on form filling.
After the claim has been processed, the funds due to you will be transferred to your bank account, via Bankers Automated Clearing System (BACS). You will be sent a payment schedule containing details of your payment. The schedule also gives information of future dates for submission of claim forms.
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