Health Professionals

Practitioner Services - Enabling Primary Care

Customer Services

We are here to help

We would like to make your job a little easier by being here for you.
 

Customer Services provide a number of services to help:

- Guidance documents:

  • Form filling;
  • New regulation guidance;
  • Schedule guidance;
  • And many more…

- Attend NHS Education for Scotland (NES) organised events to deliver training.

- Invite practices to our office to deliver training and guidance.
 

- Attend practices to offer guidance and training (upon request).

- Information stands at organised events.

- Maintain our web site to make sure the information is up to date.

- Helpdesk (where we respond to calls and emails).

- Customer satisfaction survey feedback action plan.

What can you do to help?

Use the tools and information available to you on our web site.

Remember to respond to rejections and check your schedules.