Health Professionals
The information below highlights payment dates and cut-off dates for claim submission.
March paid April 2012 |
April paid
May 2012 |
May paid
June 2012 |
|
Claim Cut-off Date |
Friday 30 March 2012 at 16.15 |
Monday |
Thursday |
Payment Date |
Tuesday 24 April 2012 |
Thursday |
Friday |
A payment schedule is sent every month, advising of the payment sent to your bank. It provides a breakdown of item of service, superannuation, vouchers and adjustments.
| Objective | Target |
Valid claim processed in OPTIX in the first available schedule |
100% |
Rejections to be handled within 20 working days of being rejected* |
100% |
Adjustment and non payment enquiries to be handled within 20 working days |
100% |
Helpdesk calls to be closed within 2 working days |
98% |
* Claims having been rejected from OPTIX
If you're looking for information about opticians and the NHS services they provide, visit the Public section of this web site.