Health Professionals
If you have not received payment for a particular claim after 3 months, submit an Ophthalmic 25 form, for the attention of customer administration.
If we are unable to trace the claim, you will be asked to submit a duplicate, along with a copy of the patient’s record card.
We regret we cannot accept duplicate GOS1, GOS3 or GOS4 claims after one year from the completion of treatment.
If you're looking for information about opticians and the NHS services they provide, visit the Public section of this web site.