Health Professionals

Practitioner Services - Enabling Primary Care

Repair and Replacement

When do I use a GOS4 'Repair or Replacement' voucher?

Once a patient is sixteen years of age, or over, you must apply for prior approval before you can use a GOS4 voucher to make a claim for treatment. Approval will only be granted on the basis of illness, disability or hardship.

Claiming on the grounds of illness or disability:

Adult GOS4 claims, made on the basis of illness or disability, can only get approval by contacting our Helpdesk.

Claiming on the grounds of hardship:

If you wish to submit a GOS4 claim for an adult on the grounds of hardship, you will have to get approval from your NHS Board.

When completing any GOS4 claim, clearly indicate whether you are claiming for a repair OR a replacement. Also make sure it is clear which part(s) of the spectacles you are claiming for.