Health Professionals
Claims with obvious omissions, such as signatures or dates of birth, are returned prior to processing along with a covering note.
During processing, claims may be rejected for a variety of reasons. These reasons relate to the rules built into our payment system, which reflect the regulations for the delivery of general ophthalmic services (GOS). In such cases, you will receive a letter outlining the information from the claim form and the reason the claim has failed. View an explanation of the rejection messages.
Any amendment must be signed and dated, prior to returning it for re-processing.
If you're looking for information about opticians and the NHS services they provide, visit the Public section of this web site.